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Stephen Lambert
Stephen Lambert

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    Very good customer service
    This is the second time we have bought from this garage brilliant service from start to finish wouldn’t hesitate to deal with again thank you
    Anton Chilton
    Anton Chilton

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      Excellent service.
      Excellent service from Monks Cross in particular thanks to Victoria. All very easy from initial enquiry to car collection. Would highly recommend.
      Libby Hagston
      Libby Hagston

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        Excellent experience all around
        Great customer service from Victoria, put me at ease immediately as it was my first time buying a car from a dealership. Genuinely lovely people who were able to cater to what I was looking for. I was able to take the car I was interested in for a test drive, spoke to the mechanic about part-exchange options and what was included in the care for the new car (MOT, service, tyres etc). I couldn't fault my experience. I'm yet to pick the car up, but as it stands I'm very happy to have chosen Monks Cross Used Cars.
        Debbie Hart
        Debbie Hart

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          Excellent customer service
          Purchased a fab second hand car! Experienced Excellent customer service from Dave, Victoria and Nick. Thank you I'm really happy with my new car 🥰
          Douglas Cuthbert
          Douglas Cuthbert
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            Good
            Not received the car as yet but from viewing to choosing car the two gentlemen over the two days were not pushy and very polite and helpful so far so good.
            Gavin Hall
            Gavin Hall

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              Great no hassle car dealership
              Bought a great car and the staff were easy going and professional.Lovely to deal with and sorted all the car tax issues with trading my old car in.Keep up the good work and would recommend Monks Cross to anyone wanting a decent car.
              AJ
              AJ

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                Brilliant Service, Brilliant Cars
                So pleased with the Audi I bought last month. Smooth buying process, friendly and helpful staff, not pushy at all. Would recommend to anyone.
                Thank you.
                Tracy Neilson
                Tracy Neilson
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                  Great services
                  Thank you to all at Monks Cross Motors. Great service as always. This is the 3rd car we have had from you.
                  Tahir Masudi
                  Tahir Masudi

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                    Brilliant
                    Visited this car dealership and found it a rewarding and pleasant experience
                    Paul Sanderson
                    Paul Sanderson

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                      Great service a pleasure to deal with
                      Went there looking for a decent little run a round dealt with Victoria the service was 5 star no hassle nothing was a chore they rushed the prep and gave me the car within a few days as my main car was off the road and I needed the car .everything was done to a excellent standard I would definitely recommend to others.
                      Rachel Jones
                      Rachel Jones

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                        Great service
                        Really pleased with the personal, unpushy service we received and the integrity of this company. Very pleased with our new (to us!) car and would use this company again.
                        Imogen Kennedy
                        Imogen Kennedy

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                          Welcoming people and great sale
                          They were very welcoming and kind people. Willing to go the extra mile to ensure a good sale. They went above and beyond in some aspects but when I took the car home found they hidden some damages, but a used car cannot be in perfect condition. I would buy from them again but just be mindful to double check everything over.
                          11/06/2024
                          Ответ от
                          Victoria Towse
                          Owner Just spoken to the customer as I was wondering what damages the car had, having carried out a new MOT and service on the car ourselves. The customer's mum viewed the car before purchasing and no collection.
                          The damage the customer found was a cracked vanity mirror! no other issues. Offered to source the customer a new viser and mirror free of chaarge.
                          Neil Balllantyne
                          Neil Balllantyne

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                            Helpful and fair
                            Nick was very helpful and patient, letting us spend as much time as we needed making a decision. He also gave us a very fair trade in price for our old car. A much better experience than we’ve had with other car sales people.
                            Stephanie Dunn
                            Stephanie Dunn

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                              Great service
                              Great service - fast communication, seamless process, good value for the car and presented really well. Thank you!
                              Thomas Mccafferty
                              Thomas Mccafferty

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                                Great service
                                Amazing service, car in great condition and Nick was really helpful and made it super easy and relaxed process
                                Louise Michelle Edwards
                                Louise Michelle Edwards

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                                  Efficient & kind
                                  A brilliant service from start to finish and beyond... It is sometimes overwhelming going to a car garage. Not here. Everyone was kind, supportive & understanding of needs. The car is great, the care to ensure it was ready (MOT, service, cambelt) was exemplary. Cannot recommend highly enough. Thank you!
                                  Helen Batty
                                  Helen Batty

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                                    Buying car
                                    So far so good, asked if I could order some running steps to send there and if ok for them to fit them and wasn't a problem. 9 days until collection, looking forward to it. Very friendly and professional.
                                    David Nicholson
                                    David Nicholson

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                                      My first visit to Monk’s Cross used cars
                                      I was searching for a car in the local area and saw one advertised on line at Monk’s Cross used cars,I had never heard of them before and went along to see the car,I was met by a guy called Nick who gave me the best advice and information that I’ve ever had from any car sales person,he was so straight forward and knowledgeable I just wished I’d been dealing with him for years,I can’t praise the company enough and will be telling all my friends to visit this garage.
                                      Victore Habimana
                                      Victore Habimana

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                                        Good
                                        Nice and helpful staff
                                        Pau Yeoman
                                        Pau Yeoman

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                                          Excellent experience
                                          Decided to look at a car on the off chance that it would suit my needs.
                                          Met with Nick who was extremely helpful and friendly. He explained the preparation the car would undergo prior to purchase, warranty/service work included, and was only too happy to answer all my questions. Although I didn’t have an appointment, after an initial visual inspection, Nick handed me the keys and invited me to take the vehicle for a test drive.
                                          Great service which resulted in me purchasing the vehicle.
                                          Stacey Rhodes
                                          Stacey Rhodes

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                                            Fantastic
                                            From start to finish, just looking in the forecourt to choosing a car we wanted our experience has been brilliant. Nothing was too much trouble for Victoria or nick who we dealt with first. Highly recommend. Thank you
                                            Judith Lawrence
                                            Judith Lawrence

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                                              Great selection great service
                                              Bought a used car from Monks cross .Service was very friendly and efficient .Would recommend!
                                              Thank you
                                              Carla Oddy
                                              Carla Oddy

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                                                Great Service
                                                From the first point of contact with Victoria to the final point of contact with Nick, all I can say is "What an amazing experience of purchasing a car on my own". Usually have my dad by my side but unfortunately it was not possible this time.

                                                Nothing was too much trouble, Nick even drove me to the post office to tax the vehicle as I was having trouble doing it on line.

                                                Helpful, friendly and easy to deal with.

                                                Would highly recommend and my car.....wow, I love it.

                                                Thank you again to Victoria & Nick and all at Monks Cross Used Cars.

                                                It's been a pleasure.
                                                Carla Oddy's picture of Monk...
                                                Jade Kavanagh
                                                Jade Kavanagh

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                                                  Trustworthy & stress free experience
                                                  Really friendly & reassuring experience from the start - back on the road in a vehicle in fantastic condition within a few days - would highly recommend you go here for a new car - the staff are really genuine, and know their stuff.
                                                  Kevin Foreman
                                                  Kevin Foreman

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                                                    Good car deal
                                                    Good easy and uncomplicated no problems simple deal, car is excellent would recommend any time
                                                    Christopher Westerman
                                                    Christopher Westerman

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                                                      Great place to buy from
                                                      Excellent value, so relaxed and no pressure at all and more importantly, great deal with no additional pressure to have additional products added to overall cost.
                                                      Joanne Brook
                                                      Joanne Brook

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                                                        First car for my son
                                                        I have just bought a car for my son and the service we received was excellent from start to finish. Would highly recommend using this company!
                                                        Anne Marie Elizabeth Ling
                                                        Anne Marie Elizabeth Ling

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                                                          Quick and easy
                                                          The purchase process was very straightforward and quick. Staff helpful and were happy to answer any questions I had. Would have appreciated being told the car was very low on petrol or alternatively topped up enough to not have to worry
                                                          David Schellingerhout
                                                          David Schellingerhout

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                                                            Excellent
                                                            I needed a car for my daughter and came across a suitable one advertised at Monks Cross. From the first contact Victoria could not have been more helpful and not in the least bit pushy. The car was a great find and Victoria and Nick did all they could to make the purchase as easy and straightforward as possible. They quickly got the car prepped for us and the purchase was simple and straightforward. Victoria and Nick are genuinely nice people who are a pleasure to do business with.
                                                            David
                                                            Lucy Horsman
                                                            Lucy Horsman

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                                                              Very helpful
                                                              Lovely team who were really helpful and friendly when we bought our car. Would recommend to anyone!
                                                              Gillian Salton
                                                              Gillian Salton

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                                                                Perfect car buying experience.
                                                                Staff approachable, friendly and informative. After service second to none. Thank you for making this car purchase easy. Would definitely recommend to look here first.
                                                                Gheorghe Galbau
                                                                Gheorghe Galbau

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                                                                  Good products
                                                                  I`ve found good products, nice staff ready to give a hand with all sort of info, and details
                                                                  Gill Zurek
                                                                  Gill Zurek

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                                                                    Very happy lady
                                                                    Nick was very engaging and helpful when it came to buying my car. Everything he said would be done on completion was. Very prompt in getting it prepared and ready for me to take. I now have a lovely family sized car that is perfect for us
                                                                    Stephen Lambert
                                                                    Stephen Lambert

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                                                                      Buying a car
                                                                      Went to monks cross car sales to test drive a car we found the people very friendly and helpful we bought the car just waiting to pick it up no pressure from the team would highly recommend
                                                                      Thank you
                                                                      Howard Croft
                                                                      Howard Croft

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                                                                        Very good experience
                                                                        Good choice of vehicles available and able to choose one that suited all our needs. GIven acceptable trade in without any haggling. All admin paperwork handled well. Overall very good and would recommend.Nick was our main contact and was extremely helpful.
                                                                        Karl Worthington
                                                                        Karl Worthington
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                                                                          Would recommend
                                                                          Car as described
                                                                          Well presented
                                                                          Good communication
                                                                          Efficient administration
                                                                          In short , spot on
                                                                          Jeffrey Emmott
                                                                          Jeffrey Emmott

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                                                                            Very Good
                                                                            Very helpful staff.
                                                                            Scott Reagan
                                                                            Scott Reagan

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                                                                              Extremely helpful - would recommend!
                                                                              Nick and Victoria extremely helpful and nothing was too much trouble. Quick and easy to arrange a test drive and was very happy with my experience.
                                                                              Christopher Wilkinson
                                                                              Christopher Wilkinson

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                                                                                First class
                                                                                Great people to deal with, i am delighted with the Citroen C3 picasso, service and attention to me was great.
                                                                                Chris Wilkinson
                                                                                Martin Doyle
                                                                                Martin Doyle
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                                                                                  New car
                                                                                  Very easy to deal with, no hard pressure sales.
                                                                                  Patrick Melia
                                                                                  Patrick Melia

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                                                                                    Excellent
                                                                                    Excellent service would recommend anyone looking for a car to give these guys a look...
                                                                                    Kevin Grimshaw
                                                                                    Kevin Grimshaw

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                                                                                      Excellent
                                                                                      Excellent experience dealing with Victoria, completely online experience and delivery over 300 miles from their garage. Always nervous when dealing online but knowing I was dealing with a director made it a pleasure.
                                                                                      Car is excellent as advertised- so thankyou !!
                                                                                      Mark Rogers
                                                                                      Mark Rogers

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                                                                                        Recommended
                                                                                        Nice and easy process. Simple, friendly and relaxed experience. Has a minor fault after purchase which was resolved quickly, literally no fuss or drama. Highly recommend Victoria and the team.
                                                                                        Christopher Tate
                                                                                        Christopher Tate

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                                                                                          To view and test drive a car
                                                                                          Excellent attentive service. Good car, good deal !
                                                                                          Peter Render
                                                                                          Peter Render

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                                                                                            Fantastic service
                                                                                            The service provided was absolutely top notch, super friendly and welcoming. Didn't feel pressured at all. The team were absolutely spot on and explained the process very clearly and sorted out my new car with speed and ease. Would highly recommend ⭐⭐⭐⭐⭐.
                                                                                            Karl Smith
                                                                                            Karl Smith

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                                                                                              Great service & car
                                                                                              First time customer. Courteous staff all the way from first attempt to view (vehicle having gearbox service) through to purchase and collection. Would definitely recommend and use again.
                                                                                              Janis Calladene
                                                                                              Janis Calladene

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                                                                                                Excellent buying experience
                                                                                                Have bought 2 cars from here- reliable honest and found an excellent service. Any issues dealt with promptly and efficiently - Would highly recommend.
                                                                                                Deborah Ann Stephens
                                                                                                Deborah Ann Stephens

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                                                                                                  Friendly customer service
                                                                                                  Lovely team that really helped me find the right car. No pressure applied, very straightforward process, good price, relaxed atmosphere and lots of choice. Would highlighted recommend.
                                                                                                  Phyligona Ajiambo Okello
                                                                                                  Phyligona Ajiambo Okello
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                                                                                                    Great customer service
                                                                                                    I enjoyed the customer service and got every answer to the queries i had concerning the cars.
                                                                                                    Frank Speed
                                                                                                    Frank Speed

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                                                                                                      Great service
                                                                                                      The most honest and friendly people, no hard sell open and honest , any problems sorted without any hassle, will only ever deal with this car dealer in the future and have certainly recommended to my family and friends
                                                                                                      О нас…
                                                                                                      Monks Cross Used Cars

                                                                                                      Monks Cross Used Cars

                                                                                                       8 Julia Avenue
                                                                                                      Monks Cross,
                                                                                                      York, North Yorkshire, YO329JR
                                                                                                      •   01904376069

                                                                                                      Monks Cross Used Cars

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                                                                                                      Средняя оценка…
                                                                                                      5.0

                                                                                                      OVERALL RATING   5.0

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                                                                                                      557 REVIEWS INCLUDING 187 PLATFORM REVIEWS

                                                                                                       175 CERTIFIED REVIEWS
                                                                                                      SUBRATINGS:

                                                                                                      Calidad de atención

                                                                                                      Calidad del trabajo

                                                                                                      Comunicación y respuesta

                                                                                                      Disponibilidad cita previa

                                                                                                      Follow-up

                                                                                                      Relación Calidad / Precio

                                                                                                      Готовность помочь

                                                                                                      Знания

                                                                                                      Качество обслуживания

                                                                                                      Соотношение цены и качества

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                                                                                                        Средняя оценка: 4.9
                                                                                                      • Car Gurus UK Car Gurus UK
                                                                                                        Средняя оценка: 4.8
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